case study:Boston college
wikis to run his business class. wiki as a mashup to combine all web 2.0 tools.
"its not the tools it's the process it enables."
educators must provide incentives for usage.
incentive in business: competition, he would copy and paste the amount of people making edits for all to see and that gave people an incentive to use the wiki.
carrot: top contributers to wiki (typically by perr vote) receive bonus points.
stick: base-level participation required.
training and development, human resources.
in a corporation they version track ever edit. the company can see everything. anamity is not allowed.
the edit button is a osychological thing. in a corporate world there is the sense of authorship that feels like it should not be messed with.
gardening: in wiki language it means fixing peoples stuff, editing. it happens fast.
adobe-hard for the sales guys to know about products.
instant access to information about it on wiki
dell: after installing wiki, call time was reduced by 20% (thats millions of dollars)
wikis work best:
small groups (les than 150 people)
donated wikis to non-profits.
wikis facilitate diff public and private workspaces.
one trick to get people to edit is they purposefully put errors on the page.
core wiki use:
1.collaborative inteligence(all levels of people in a corp. communicating, great for field sales and marketing teams, comprised of employees and external partners)
2. participatory knowledge- great for tech support and cust. service
3.flexible client collaboration- managing complex projects with geographically disperesed teams, great for extrnets where connecting with partners and suppliers is crucial
4. business social networks- discover the experts and tap the innovations of employees.
socialtext was the first co that talked about web 2.0 patterns and wanted to apply it to enterprises.
company sells on a subscription basis
corporate deployment: they ship you the appliance (software)
training is usually a 2 day thing.
customers are: media company, law firms, fortune 10 company, innovation center inside a health care company.
Brian's Presentation: Snapz Pro Z
one month trial for free. to buy it $200 (camptasia) $70 Snapz Pro Z
About Snapz Pro X
A quantum leap in video capture technology, adroitly capturing full motion video of anything on your screen at a blistering pace, complete with digital audio, and an optional microphone voiceover. Think of it as a digital video camera for your screen. If a picture is worth a thousand words, imagine how priceless a movie would be for getting your point across. Snapz Pro X makes short work of making training videos, producing product demos, creating tutorials, archiving streaming video, and anything else you can think of.
selection: customized to what you want. 3 icons in box, press return and it will copy what you want in the box (apple, shift,3)
movie: hit return and it automatically starts filming him, to stop press comand, shift, 3, save and then view it in your quick time player.
Homeowrk:
read chapter one in everday things, picture assignment
1 comment:
Wow, you are super. Note-taking princess.
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